798bet Privacy Policy — Our Firm Commitment to Protecting Your Information

798bet (https://798bet.onl) places the highest importance on the privacy of its members. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to the 798bet website, mobile app, and all related digital services. By using the 798bet platform or creating an account, you are deemed to have agreed to this Privacy Policy.

We believe that transparency and trust are essential to a fair gaming environment. That is why we have written this policy in plain, straightforward language — free from complex legal jargon.

We collect two types of information — what you provide directly and what is collected automatically:

What you provide directly:

• Full name, email address, and mobile number.
• Date of birth (for age verification).
• Residential address.
• National ID or passport number (for KYC verification).
• Mobile banking account number (for payments).
• Information you provide when contacting customer support.

Automatically collected data:

• IP address and device type.
• Browser version and operating system.
• Logs of platform access times and activity.
• Gaming history and transaction records.
• Data collected via cookies and similar tracking technologies.

798bet collects information in the following ways:

• Registration Form: Information you provide when creating your account.
• Platform Usage: Gaming activity, transactions, and support communication timestamps.
• Automated technology: Cookies, web beacons, pixel tags, and similar technologies.
• Third Parties: Relevant information received from payment processors or identity verification agencies.

798bet uses your information solely for the following purposes:

• Account creation and management.
• Age and identity verification (KYC process).
• Processing financial transactions (deposits and withdrawals).
• Providing customer support and resolving issues.
• Platform security and fraud prevention.
• Sending relevant promotional offers and bonus information (subject to your consent).
• Meeting legal obligations and reporting to regulatory authorities.
• Improving service quality and developing new features.
• Managing responsible gaming programs.

798bet never sells or rents your personal information. However, data may be shared in the following limited circumstances:

• Service Providers: Payment processors (bKash, Nagad, Rocket, etc.) and identity verification agencies — only on a need-to-know basis and under strict confidentiality agreements.
• Regulatory Authority: In response to lawful requests from licensing authorities or law enforcement agencies.
• Anti-money laundering: To assist relevant authorities with investigations.
• Legal Requirements: In compliance with court orders or government directives.

798bet uses cookies and similar technologies to enhance your experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Maintaining login sessions and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Remembering your preferences (language, theme).
• Analytics cookies: Analyzing platform usage to improve our services.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

798bet employs industry-leading technology to safeguard your data. Our security infrastructure includes:

• 256-bit SSL encryption: All data transmitted between your browser or app and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Extra security for login and sensitive account activities.
• Firewall & DDoS Protection: Protecting the platform against cyber attacks.
• Regular Security Audits: Audited by independent third-party experts.
• Limited access policy: Only authorized personnel have access to your information.
• Secure Data Centers: Data is stored in backup and redundant systems.

We do not retain your data longer than necessary. Retention periods vary by data type:

• Active account data: For the full duration your account remains active.
• Financial Transaction Records: 5 years from the date of the last transaction (legal obligation).
• KYC Documents: 3 years after account closure.
• Customer Support Contact: 2 years.
• Cookies and Session Data: After the session ends, or up to a maximum of 1 year.

Upon expiry, data is permanently deleted or anonymized so that it can no longer be traced back to any individual.

You have the following rights regarding your personal information:

To exercise any of the above rights, please contact our customer support. We will respond within 30 days of receiving your request.

798bet is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from individuals under 18.

Age verification is carried out at the point of registration. Should we become aware that any underage user's data has been collected, the account will be closed immediately and all associated data permanently deleted.

This Privacy Policy may be updated from time to time to reflect changes in technology, regulations, or our services. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• Push notifications will be sent via the app.
• A banner notification will be displayed at the top of the website.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

Our data protection team will respond within 30 days of receiving your request. For urgent security matters, immediate assistance is available via live chat.